Gloria worked in public health with the County of Riverside for more than 20 years before becoming a volunteer at CVVIM. After retiring, Gloria knew she didn’t want to stay home when there were so many organizations and people who needed help, so with her medical background as a Medical Assistant, she became a back office volunteer in 2018. When an opportunity arose with CVVIM to work with high-risk diabetic patients to improve their health, Gloria was excited to be chosen. Now she provides care management to an average of 30 to 50 patients at any time, coordinating their health management with other staff and medical providers. Her personality is perfectly suited to offer support, encouragement and motivation to her patients, even when she has to be the firm, but caring, hand.